IXRs achievements in software development include remote updating and management of thousands of devices interconnected via a single integrated platform. It has taken us a 5-digit number of installations to calibrate our software.
IXR software is easily adaptable to various IT systems of our customers. We have made smooth equipment operation possible due to the single integrated UDMS platform that provides a convenient cloud-based management space with all the devices available in the customer self-service ecosystem.
IXR equipment installed at the site is synced up to the UDMS which allows us to provide high-standard management services to all customer devices.
- reliability;
- fast interface;
- no downtime due to crashes;
- creating various scenarios upon developing the self-service system;
The fact that the device software is integrated into the platform allows customers to monitor, update, and control all the equipment at will from one server, regardless of their location. That same feature also authorizes customers to manage the equipment and add new solutions as well as alter content and customer settings.
You can customize device and app management settings for various users with granular access permissions for a set of actions upon single sign-on.
The IXR solution provides you with data for intelligence and accounting based on key indicators and ensures calculation and transfer of fiscal payments. Customers can access data at will remotely or directly on site.
- detecting malfunctions and sending error signals to the server;
- automatically notifying tech support in case maintenance or additional check is required;
- providing recommendations to the staff;
- ensuring safe equipment operation, etc;
The fact that the device software is integrated into the platform allows customers to monitor, update, and control all the equipment at will from one server, regardless of their location. That same feature also authorizes customers to manage the equipment and add new solutions as well as alter content and customer settings.
Upon developing software, every decision is carefully made with reference to users and staff surveys and interviews. Due to this, users complete the minimum number of steps during purchasing and ultimately save time, which contributes to customer loyalty building and self-service traffic growth. To give you the best site navigation experience, we are constantly upgrading the user interface and updating it with new features.
Fast and user-friendly interface with no lagging is what makes IXR smart devices stand out.
Switching to IXR software allows customers to save money on the required equipment upgrade as well as future SCO support for our software. We have experience-based evidence that this contributes to boosting the number of SCO checks and improving other indicators.
IXR offers a global turnkey solution that helps automate most operations, cut back on overhead costs and staff while increasing service quality and return rates.
